Tops Friendly Markets Pharmacy
RECOGNITION > 2026 CARING PHARMACIES STUDY > TOPS FRIENDLY MARKETS PHARMACY
Regional Award
Tops Friendly Markets Pharmacy Receives 2026 Consumer Recognition for Caring—Northeast
The Consumer Recognition for Caring designation honors companies named, unaided, in our national study as caring most about their customers. Respondents were given no lists or suggestions. Recognition is earned, not purchased.
The 2026 Caring Pharmacies Study was conducted using a rigorous, nationally representative consumer survey of U.S. adults. Read the study
About Tops Friendly Markets Pharmacy
Tops Friendly Markets Pharmacy makes prescriptions and groceries a one-stop trip for shoppers across New York, Pennsylvania and Vermont, accepting more than 3,000 insurance plans to keep care affordable and accessible. Pharmacists offer competitive pricing on generic and brand-name medications, a MedSync program that gathers monthly refills on a single day, free medication disposal during pharmacy hours, walk-in vaccinations, pet prescriptions and a specialty pharmacy program.
Learn more at topsmarkets.com
Quick Overview
This recognition is rooted in unaided consumer recall. Out of thousands of companies nationwide, the awardee's name was typed from memory—with no list and no suggestions. In this video, we discuss our findings from the 2026 Caring Pharmacies Study. Read our awards methodology.
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Efficiency is King, but Humanity is the Crown: The 2026 Pharmacy Paradox
Americans want their pharmacies to work, first and foremost. But in a marketplace defined by urgency and essential needs, the 2026 Caring Pharmacies Study℠ reveals something more nuanced: while functional drivers like convenience and reliability remain the primary gatekeepers of pharmacy choice, "caring" attributes—particularly fair and transparent pricing with no hidden fees—have emerged as critical factors for long-term loyalty.
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We conduct large-scale, nationwide surveys designed to capture the voice of the customer. Our studies are structured to meet statistical reliability standards—typically carrying a ±3% margin of error at a 95% confidence level. Data is gathered via representative sampling. Read our awards methodology.
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Companies named in this study may reference their recognition in editorial or news contexts. However, using the designation name, title, badge, or logo in advertising, marketing, or sales materials requires prior written authorization and an active licensing agreement. Please inquire below for details.
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