Collier Drug Stores

RECOGNITION  >  2026 CARING PHARMACIES STUDY  >  COLLIER DRUG STORES

Local Award

Collier Drug Stores Receives 2026 Consumer Recognition for Caring—Arkansas

The Consumer Recognition for Caring designation honors companies named, unaided, in our national study as caring most about their customers. Respondents were given no lists or suggestions. Recognition is earned, not purchased.

Collier Drug Stores Receives 2026 Consumer Recognition for Caring—Arkansas

The 2026 Caring Pharmacies Study was conducted using a rigorous, nationally representative consumer survey of U.S. adults. Read the study

Collier Drug Stores received consumer recognition for caring most about its customers in the 2026 Caring Pharmacies Study (Local category). The study explores the relational dimensions of customer care—the factors that move brands beyond simple transactions to build genuine connections, long-term loyalty, and advocacy. This year's pharmacy study asked a nationally representative sample of 1,107 U.S. consumers what makes a pharmacy feel "caring."
Read the Study

About Collier Drug Stores

Collier Drug Stores has served Northwest Arkansas since 1917, when M.M. Collier opened his first store on the downtown Fayetteville square. Now a family owned and operated independent group with 11 locations across communities including Fayetteville, Springdale, Cave Springs, Centerton, Elkins, Farmington, Lowell and Prairie Grove, it treats every patient like family. The pharmacies emphasize quality service and products, offering compounding, wellness programs, vaccines and free delivery.

Learn more at collierdrug.com

Quick Overview

This recognition is rooted in unaided consumer recall. Out of thousands of companies nationwide, the awardee's name was typed from memory—with no list and no suggestions. In this video,  we discuss our findings from the 2026 Caring Pharmacies Study. Read our awards methodology.

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Efficiency is King, but Humanity is the Crown: The 2026 Pharmacy Paradox

Americans want their pharmacies to work, first and foremost. But in a marketplace defined by urgency and essential needs, the 2026 Caring Pharmacies Study℠ reveals something more nuanced: while functional drivers like convenience and reliability remain the primary gatekeepers of pharmacy choice, "caring" attributes—particularly fair and transparent pricing with no hidden fees—have emerged as critical factors for long-term loyalty.

Read the Study

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Companies named in this study may reference their recognition in editorial or news contexts. However, using the designation name, title, badge, or logo in advertising, marketing, or sales materials requires prior written authorization and an active licensing agreement. Please inquire below for details.

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