CenterWell Pharmacy
RECOGNITION > 2026 CARING PHARMACIES STUDY > CENTERWELL PHARMACY
National Award
CenterWell Pharmacy Receives 2026 Consumer Recognition for Caring—National
The 2026 Caring Pharmacies Study was conducted using a rigorous, nationally representative consumer survey of U.S. adults. Read the study
About CenterWell Pharmacy
CenterWell Pharmacy is a mail-order pharmacy that delivers medications directly to patients' doors, backed by more than 600 licensed pharmacists available 24/7 and a support team reachable by chat or phone six days a week. Every order is double-checked for accuracy and safety, and 90-day supplies help members save time and potentially save money. Part of the CenterWell family of services, it also offers specialty pharmacy care, retail locations, and a mobile app for refills and auto refills.
Learn more at centerwellpharmacy.com
Quick Overview
This recognition is rooted in unaided consumer recall. Out of thousands of companies nationwide, the awardee's name was typed from memory—with no list and no suggestions. In this video, we discuss our findings from the 2026 Caring Pharmacies Study. Read our awards methodology.

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Efficiency is King, but Humanity is the Crown: The 2026 Pharmacy Paradox
Americans want their pharmacies to work, first and foremost. But in a marketplace defined by urgency and essential needs, the 2026 Caring Pharmacies Study℠ reveals something more nuanced: while functional drivers like convenience and reliability remain the primary gatekeepers of pharmacy choice, "caring" attributes—particularly fair and transparent pricing with no hidden fees—have emerged as critical factors for long-term loyalty.
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We conduct large-scale, nationwide surveys designed to capture the voice of the customer. Our studies are structured to meet statistical reliability standards—typically carrying a ±3% margin of error at a 95% confidence level. Data is gathered via representative sampling. Read our awards methodology.
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Companies named in this study may reference their recognition in editorial or news contexts. However, using the designation name, title, badge, or logo in advertising, marketing, or sales materials requires prior written authorization and an active licensing agreement. Please inquire below for details.
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