Johns Hopkins Outpatient Pharmacy
RECOGNITION > 2026 CARING PHARMACIES STUDY > JOHNS HOPKINS OUTPATIENT PHARMACY
Local Award
Johns Hopkins Outpatient Pharmacy Receives 2026 Consumer Recognition for Caring—Maryland
The Consumer Recognition for Caring designation honors companies named, unaided, in our national study as caring most about their customers. Respondents were given no lists or suggestions. Recognition is earned, not purchased.
The 2026 Caring Pharmacies Study was conducted using a rigorous, nationally representative consumer survey of U.S. adults. Read the study
About Johns Hopkins Outpatient Pharmacy
Johns Hopkins Outpatient Pharmacy is part of the Johns Hopkins Medicine pharmacy network, with full-service locations across the Baltimore area of Maryland. Teams provide prescriptions, vaccinations, home delivery and medication counseling, plus specialty medications and infusion therapy for people with complex conditions. Pharmacists with advanced training work in the same electronic health record as providers, making them part of each patient's care team, and Joint Commission accreditation reflects a commitment to quality.
Learn more at hopkinsmedicine.org
Quick Overview
This recognition is rooted in unaided consumer recall. Out of thousands of companies nationwide, the awardee's name was typed from memory—with no list and no suggestions. In this video, we discuss our findings from the 2026 Caring Pharmacies Study. Read our awards methodology.
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Efficiency is King, but Humanity is the Crown: The 2026 Pharmacy Paradox
Americans want their pharmacies to work, first and foremost. But in a marketplace defined by urgency and essential needs, the 2026 Caring Pharmacies Study℠ reveals something more nuanced: while functional drivers like convenience and reliability remain the primary gatekeepers of pharmacy choice, "caring" attributes—particularly fair and transparent pricing with no hidden fees—have emerged as critical factors for long-term loyalty.
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We conduct large-scale, nationwide surveys designed to capture the voice of the customer. Our studies are structured to meet statistical reliability standards—typically carrying a ±3% margin of error at a 95% confidence level. Data is gathered via representative sampling. Read our awards methodology.
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Companies named in this study may reference their recognition in editorial or news contexts. However, using the designation name, title, badge, or logo in advertising, marketing, or sales materials requires prior written authorization and an active licensing agreement. Please inquire below for details.
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